Customer Service Representative
Company: |
Unitrin Direct |
Job ID: |
not listed |
Category: |
Customer Service |
Job Type: |
Full-time |
Location: |
Meriden, Connecticut |
Description
Looking for a New Career Opportunity as a Customer Service Representative?
Discover for yourself what makes Unitrin Direct the insurance company for U!
Apply online at: https://home.eease.com/recruit/?id=339961
Learn more at: www.unitrindirect.com
Job Summary:
Our Meriden, CT office is seeking a Customer Service Representative to answer incoming calls and process customer requests for service in an efficient and friendly manner.
Job Duties and Responsibilities:
Job Requirements:
About Us
The Unitrin Property and Casualty Insurance Group is made up of Kemper and Unitrin Specialty, which sell personal lines and commercial auto insurance through a network of independent agents; and Unitrin Direct, which sells personal auto and homeowners insurance directly to consumers.
This group represents 73% of Unitrin's $2.5 billion of annual insurance premiums.
Unitrin Direct values diversity and strives to be an employer of choice.
An Equal Opportunity Employer, M/F/D/V.
insurance jobs, customer service
Discover for yourself what makes Unitrin Direct the insurance company for U!
Apply online at: https://home.eease.com/recruit/?id=339961
Learn more at: www.unitrindirect.com
Job Summary:
Our Meriden, CT office is seeking a Customer Service Representative to answer incoming calls and process customer requests for service in an efficient and friendly manner.
Job Duties and Responsibilities:
- Completion of in-house training program
- Answer incoming calls from customers
- Respond to requests regarding billing, processing, underwriting status and general acceptability of risks
- Maintain detailed knowledge of personal lines policies, procedures, coverages, rating and processing guidelines
- Work on special projects to completion within assigned timeframes to meet corporate objectives
- Process incoming written correspondence following company time standards
- Independently research and handle complex customer concerns
- Adhere to company established guidelines
Job Requirements:
- High School diploma or general education degree (GED)
- Some college is a plus
- Previous work experience in either sales or customer service is preferred
- Ability to effectively establish rapport and to listen proactively
- Ability to present detailed information is essential
- Property & Casualty License preferred but not required
- Knowledge of keyboarding skills in a windows environment
- Ability to organize and prioritize work
- Effective problem resolution skills
- Strong multi-tasking ability
- Ability to work flexible hours including evening and weekends
About Us
The Unitrin Property and Casualty Insurance Group is made up of Kemper and Unitrin Specialty, which sell personal lines and commercial auto insurance through a network of independent agents; and Unitrin Direct, which sells personal auto and homeowners insurance directly to consumers.
This group represents 73% of Unitrin's $2.5 billion of annual insurance premiums.
Unitrin Direct values diversity and strives to be an employer of choice.
An Equal Opportunity Employer, M/F/D/V.
